Material on this website is available in an alternate format upon request. Please visit our contact us page for information on how to reach us to make a request.
People with disabilities represent a major and growing part of our population. Disabilities affect key areas of daily living. About 1.8 million or 15.5 per cent of Ontarians have a disability. In Oakville, that equates to over 27,000 residents. By 2026, as the population ages, it is estimated that 16 per cent of people in Canada will have a disability.
The Accessibility of Ontarians with Disabilities Act, 2005 (AODA) requires businesses and organizations to provide accessible services to people with disabilities. The goal is for Ontario to be fully accessible by 2025.
The Integrated Accessibility Standards Regulation (IASR, 191-11), is a standard developed under the AODA which includes 80 accessibility standards relating to transportation, employment, and information and communications. Compliance dates set out in the IASR range from July 2011 through January 2021.
We have added a number of new technology features on our buses making it easier for everyone to travel:
Oakville Transit provides transportation services for customers with special needs through both the conventional buses and our para-transit service, care-A-van.
Open the Oakville Transit Accessibility Plan 2017 (accessible pdf, 252 kB).
All Oakville Transit conventional buses have the following features:
Oakville care-A-van specialized vehicles are designed especially for para-transit service. They are safe, comfortable and accessible, and include the following features:
A support person can now travel free of charge on Oakville Transit buses when accompanying someone with a disability who has an identified medical requirement for support.
One support person will be allowed per individual per trip, but your support person may vary. All persons with a disability who wish to have a support person travel with them at no charge, must obtain an Oakville Transit Support Person ID Card and present it to the bus driver for each trip that a support person accompanies them.
For more information and to apply, visit the support person ID card page.
In compliance with Section 49 of Regulation 191-11, Ontario's public transit authorities now provide Priority seating designated for use by passengers with disabilities.
Transit authorities recognize there are other customers who would also benefit from having a seat near the front of the bus. A courtesy seating area has been designated for seniors, expectant mothers, adults travelling with infants/small children or any other customer who may benefit from a seat near the front of the bus.
Visit the priority and courtesy seating page for details.