Home to Hub

Home to Hub is an on-request transit service serving the new communities of North Oakville.

The Home to Hub service conveniently picks you up at the end of your driveway and drops you off at the Uptown Core terminal where you can connect with transit routes 1, 5, 19, 20 and 24.

Home to Hub is a shared service that uses smaller capacity buses. It will be available Monday to Friday, 6-8:30 a.m. and 4:30-7 p.m.

To book your trip, call 905-815-2020 or email the following information to transit@oakville.ca with “Home to Hub” in the subject line:

  • Name
  • Street address
  • Phone number where we can reach you
  • Days of the week you require pick up
  • Time you wish to arrive at the Uptown Core terminal in the morning
  • Time you wish to leave the Uptown Core terminal in the evening

Personal information will only be used for the purpose of booking transit, and will not be shared.

Trip bookings are required at least two business days in advance and can be booked up to 10 days in advance. An Oakville Transit representative will follow up by phone to confirm your trip details.

Home to hub - map featuring the new communities of North Oakville

Home to hub - map featuring the new communities of North Oakville

Frequently Asked Questions

Do I have to pay extra for this service?
No, regular fares apply although we do recommend use of the Presto farecard.

Do I have to travel at the same time every day?
No. Your scheduled pick up and drop off time can be different. For example, on Mondays you need to arrive at the Uptown Core at 8 a.m., but on Tuesdays you need to arrive at 7 a.m.

You will need to provide us your schedule for the week. We will then pre-book your trips on an ongoing basis. You only need to let us know when you are cancelling a trip.

Do I have to travel every day of the week?
No. You may only need transit service on Monday and Thursday. You can book as many days or as few days per week as you like.

Can I only travel to the Uptown Core?
Yes, the service is designated as “Home to Hub”. The nearest transit hub at this time is the Uptown Core terminal (Dundas and Trafalgar). From there you can access any of the five routes travelling east, west or south.

Can I cancel my trips?
Cancellations must be received 24 hours in advance by phone at 905-337-9222. Please specify you are calling to cancel a Home to Hub trip.

Where does the bus pick me up and where do I go to wait for my bus?
The bus will pick you up at your driveway of your home on the way to the hub. A signed, designated bus bay at the Uptown Core terminal will be the pick-up location from the hub.
(Please note: drivers will park on street at your driveway. Please be ready and waiting for the driver – the driver will not ring or knock at your door).

What happens if I am not at the designated location at the pick-up time?
If you are not at the designated pick up location at the scheduled time, our drivers will leave without you.

What if I need a bus in the middle of the day?
Route 5 operates all day, seven days a week and is available on Dundas Street. Visit the Route 5 Dundas schedules.

Will regular bus service ever be available in my neighbourhood?
Over time, as the communities of North Oakville continue to expand and grow, as the road networks are completed, and as demand grows, conventional fixed route transit service will be introduced into the established North Oakville communities. The “Home to Hub” service will move to the next developing area.